This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). Check out our free resources for practical tips and tricks that will have you sleeping more comfortably starting … If you have moved or if your retailer is no longer in business, please contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am and 5pm EST, Monday–Friday. Serta Customer Service Contacts +1 888 557 3782 (Warranty Information & General Inquiries) +1 888 708 1466 (Serta.com Purchases) +1 866 963 1973 (Perfect Rewards Program Help) As pointed out by reviewers, the warranty only covers sagging at a depth of 1.5 inches. Serta is an American company based in Hoffman Estates, Illinois that specializes in developing and manufacturing mattresses.It was founded in 1931 in Illinois as Sleeper, Inc. by 13 mattress manufacturers who licensed the Serta name; subsequently eight independent licensees acting like a cooperative owned the company. My Mattress Warranty. Save up to $600 on Sofas! Our promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. Your personal comfort is not covered by the manufacturer’s warranty. Log in. The 5 Zone pin core latex … Consumer damage and comfort are not covered by the warranty. Our valued retail partners are authorized to provide warranty service, and can do so promptly and efficiently. Monday to Friday 9am-Midnight (ET)Sat/Sun- 9am-8pm (ET). Serta is the #1 mattress manufacturer in the US, offering memory foam mattresses, hybrid mattresses and innerspring mattresses, at every price point, all designed to provide exceptional comfort. mattress warranty information PLEASE BE ADVISED: YOUR NEW MATTRESS IS NOT FIRE-PROOF. For purchases made at a retail store, please contact your retailer directly. Write to us Serta Simmons Bedding Customer Service Department 2550 Meadowvale Blvd. There will be an inspection fee. Special Mattress Collection; Hospitality ; Promotion; Showroom Locator; العربية; Log in Login Register . You should be able to rely on the quality of your rest night after night. Co. Ltd. Ekachai Branch Cutting-edge foam and an exclusive support system for a cool, comfy sleep. Read More. … Skip to content. If you notice a defect, contact the Serta retailer from where you purchased the set for warranty service. Search for: Search. Largest assortment of Serta mattresses and lowest price guaranteed. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. We received a letter through the BBB where Robert said he'd give us a refund within 10 business days! Monday to Friday 9am-Midnight (ET) Get in Touch 1-800-455-1052 Sales Hours Monday through Friday from 10:00 a.m. to 9:00 p.m. EST Saturday from 10:00 a.m. to 8:00 p.m. EST Sunday from 12:00 p.m. to 6:00 p.m. EST Customer Service Hours Manufacturer’s Warranty; Charity; Wholesale Program; Sleep Tips; A Comfortable Bed; Resources; Benefits of a Good Sleep ; What to Look For; How To Choose The Best Mattress; Stages of Sleep; Mattress Sizes; How Can I Tell If I Need A New Mattress? Menu Home; How to Submit a Warranty Claim ; Warranty Submission Form; Manufacturers; Posted on January 13, 2017 December 18, 2018 by Admin. Call us at 1-877-737-8245 or visit https://sertahospitality.com to get in touch with a Local Sales Representative. Your new mattress meets fire safety standards issued by the U.S. Consumer Product Safety Commission when used by itself or with a foundation specified on the federal law tag attached to the mattress. Remember Me. Phone Number; Classic (Accessory Items) (877) 707-7533: Legget & Platt (800) 888-3078: Malouf (800) 517-7179 : Mantua (800) 333-8333: Pacific Coast Feather Company (888) 297-1778: Protect-A-Bed® (866) 886-2788: PureCare (800) 758-8563: Tempur-Pedic® (800) 821-6621: 2. First Name * * Required field. Due to the expense involved—memory foam mattresses cost upwards of $5,000, and even traditional pillow-top mattresses retail for over $1,000—consumers want to know that they can depend on the manufacturer … Puffy Mattress. Our associate will advise how you should continue to take advantage of the 120 Night Sleep Trial offer. Serta 306. Review #299512 . However, if you decide during the trial period that the mattress is not the choice for you, simply contact Serta at 1-888-708-1466 and the company will be happy to help you in arranging a return for free. We want to hear from you. Thank you for contacting Serta. Duta Abadi Primantara: 011 62 21 83704575: Taiwan, China: Serta Taiwan: Chin Choung Bed: 886 2 2267 3776: Thailand: Serta Thailand: Index Interfurn. Your personal comfort is not covered by the manufacturer’s warranty. Clear All. Bed and Bath . A classic foundation to provide extra height and support for your mattress. Accessories. Get helpful information about Serta’s warranty policy or download a warranty brochure. Would you like to inquire about our hotel partnerships and properties? Choose a full refund or a free replacement. Menu Home; How to Submit a Warranty Claim; Warranty Submission Form; Manufacturers; Posted on January 13, 2017 December 18, 2018 by Admin. Compared to older mattresses, your new mattress will, if ignited, burn more slowly and less intensely, giving Download Serta’s product warranty brochure to get warranty coverage details. We’re obsessed with great sleep. Skip to content. P: # 1-877-809-0094. Did you fall in love with a Serta mattress during your last hotel stay? My Mattress Warranty. Serta General Inquiries. www. We want you to be super comfortable with your new Serta ® mattress. Warranty service coverage is everywhere in all 50 states! The Serta 1000 Medium is the tech-savvy consumers go to bed. If you have already taken part in this offer you may continue, but please note: your new mattress needs time to adjust to your body, usually around 3 weeks. Our goal is to bring that exceptional Serta comfort to everyone by producing products that span every price point … This warranty does not apply to products used in hotels, motels or institutional facilities. Terribe Serta Mattress Product and Warranty May 05, 2017 @ Pissed Consumer Savings offers on both the mattresses and adjustable foundations will vary by model and size. In either case, you must, within the duration of the warranty, provide the original law tags, proof of purchase (including date of purchase) and be the original purchasing consumer. We will only use this form to answer your question and your contact information will not be used, sold or shared for any other purpose. Serta mattresses come with a 10-year limited warranty. Have product questions, concerns, or feedback? In observance of the upcoming holidays, our customer experience team will be out of the office December 24-25, 2020 and January 1, 2021. SERTA’s mattresses are found in major cities around the world and used by some of the world’s most reknowned hotels chains. Toggle more information. America's No. Mattress Quiz. Username or email address * Password * Lost password ? Sam's Club Serta Mattress Return Policy (2020) … Serta offers a wide range of quality products including patented posture spiral spring technology and Advanced Comfort Quilt technology. They claim it’s just like sleeping on clouds. For Warranty or issues with your current product or for Product Registration: E: cancustomerservice@SertaSimmons.com. Serta. Receive special promotions, sales, and the latest discounts on Serta products. I will never buy another product of theirs. Anything more is out of warranty and not covered. The information that you provide in this form will be reviewed by the Serta warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. The invoice from where you bought the mattress 2. Serta mattresses include gel memory foam allowing for enhanced air flow and motion-isolating support. Sam's Club has a 30-day, no-questions return policy. Our goal is to provide you with the highest product quality and durability so you can enjoy your Serta mattress for years to come. Specific Serta products even include such enhancements as premium pressure relief and advanced … Recent recommendations regarding this business are as follows: "Don't waste your money on a Serta mattress", "If you don't sleep well on a … No shipping fee will be accessed for mattresses that were placed within one year of the warranty exchange. Serta’s delivery service, XPO Logistics, will contact you to set up a delivery time. Serta Warranty Information How Your Warranty Works Nationwide Coverage Buy with Confidence Your new Serta mattress set comes with a factory warranty detailed below. Experience our … Serta was first mentioned on PissedConsumer on Nov 17, 2011 and since then this brand received 320 reviews.. Serta ranks 66 of 215 in Bed and Bath category. I am sorry you are unhappy with your iComfort mattress which has a 25 year warranty. This mattress is taller and firmer than the standard iComfort model. Warranty. Best Mattresses Best Toppers Mattress Reviews Compare. Supportive with temperature regulation for the coolest, most comfortable sleep ever. Designed and Built in the USA. Download Serta’s product warranty brochure to get warranty coverage details. Bring home Serta’s Nano Gel Pillows worth S$238 ON TOP of standard accessories bundles (varies with bed size) when you purchase any mattresses* priced $2,000. Serta UAE: Dubai Furniture +9714 8853929: Russia: Serta Russia: Askona +7 492 329 03 08: Serbia: Serta Turkey: Yatsan: 90 232 864 24 00: Saudi Arabia: Serta UAE: Dubai Furniture +9714 8853929: Singapore: Serta Indonesia: PT. Resources that will put you to sleep – in a good way. Their delivery hours are Monday-Saturday from 7 A.M. to 7 P.M. We’ll do our best to respond within 2 business days. In 1931, an assembly of independent mattress manufacturers joined forces. Afterwards, it was controlled and operated as Serta International by … Update by user Feb 05, 2013. Serta requires you contact them directly for warranty service. Enhanced design with even better pressure relief for a truly restorative sleep experience. Call us at 1-888-557-3782, or fill out the form below to get in touch. 1-888-557-3782. If the dealer cannot be reached, please contact Serta Customer Support. Call us at 1-877-HOTEL-40 to purchase one for yourself. City * Province/Territory * Postal Code * Product * Inquiry * Comments, Questions, or Concerns * SUBMIT . Please go to the Serta Warranty Site submit your warranty claim. We’re confident in the quality, design and craftsmanship of our products, so all Serta products are warrantied against manufacturing defects in workmanship and material as outlined in the warranty brochure you received with your mattress or mattress set. Resources that will put you to sleep – in a good way. 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