When I start Photoshop I get NO home/welcome screen but just a black screen with the file/edit menu. We encourage you to continue reporting bugs and requests via our feedback forums on the web or within the app.. For a summary of features introduced in Photoshop on the iPad, see the New features summary. In the Properties panel, click Reset All. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Glad we got it working! Windows 10, 1903, all the latest patches. Who can help me out? The gif image has not been converted to indexed color. If I choose save it saves it to a temporary folder, I then have to go and find it and then move it to the folder I want it in. I have the latest updates & am still having the same issues with "save" & "save as", they do not work. Use a Different Save Method. I have reset the preferences, uninstalled using the adobe cleaner tool but the problem persists. The save as function does not work on Adobe CC. I installed with the option to import my old preferences and did not remove the old version. Photoshop does not have a separate Extended offering. Photoshop: Not Responding to 'Save' or 'Save As' I have been working on a concept design for a client, however when I went to click 'Save As' there was no response from the software - nothing happened. Then click on Add an allowed app and Browse to this location C:\Program Files\Adobe\Adobe Photoshop CC (version) and choose Photoshop.exe then click Open and Photoshop will be added to the list. It seems on closer inspection that when I … A message appears that I do not have permission. I also have the same problem. If you get the keys down quickly enough - and you have to be VERY quick - it will prompt you to confirm deletion of your established preferences, which will lead to … A year later and you're still helping people. Mine is fixed! Make sure Luminar 4 and Photoshop Elements are closed. Copyright © 2020 Adobe. All rights reserved. If Photoshop starts being quirky, acting possessed, or just isn't working like it use to, it's time for a "tune up." I had to reinstall CC 2019. I have the same problem, please adobe we need a fix. If I use legacy it shows up and creates a document but I cannot save it at all. Download the plugin file from here (click Download in the upper right). I have updated the computer, now what? This handy shortcut will remove any non-PNG allowed formatting and saves a copy for you to work with. same issues with "save" & "save as", they do not work. Then go to Settings on the bottom left as shown below: Then go to Virus & threat protection tab: Then Scroll down and under Controlled folder access, click on Allow an app through Controlled folder access: Then click on Add an allowed app and Browse to this location C:\Program Files\Adobe\Adobe Photoshop CC (version) and choose Photoshop.exe then click Open and Photoshop will be added to the list. What the what this is a basic function of photoshop. All rights reserved. Follow these steps to get it working again.|If Photoshop starts being quirky, acting possessed, or just isn't working like it use to, it's time for a "tune up." Photoshop CC won't save file, Error: file can not be found. When I open a file, either arw or jpg in photoshop cc then do save as, I get error message that file can not be found. I get a message that my design is not an image file. Try resetting Photoshop's preferences: Press and hold Control - Shift - Alt immediately upon cold-starting Photoshop. A message appears that I do not have permission. An equally common method of resolving Photoshop not saving or other errors is to clean up temporary files. Thank you for sharing the information, please Close Photoshop and then open Windows Defender from the task-bar. I work in Photoshop CC. I have now installed, uninstalled and re-installed PS CC 2020 - I am unable to save anything. Image name "case" is not correct. Hi Anthony, we do not expect to add any new features to S4W, and indeed we have not been doing so for quite some time. Using photo viewer (preloaded) I cannot save or do a save as of the edits. Relaunch Photoshop and let us know if you're able to save the image. my version is 21.0.1 but I didn't install any updates. This handy shortcut will remove any non-PNG allowed formatting and saves a copy for you to work with. How is it good news that the issue has not been fixed in that update? I tried and uninstall and then a reinstall and still have the same problem. When I am in a webpage and or an email the dialog box comes up asking do I want to open the PDF or save. I can do a file export, but Save As does nothing, and save only saves the file in whichever format it was to beging with. Sorry to hear about Photoshop not saving files. How do we fix? This is NOT a fix....just a short rant for this evening. You are working in the wrong folder. Unable to create a new file in Photoshop 2020 (21.0.2 latest update at 12 dec 2019). this must be related because I have all of the same symptoms as you. Who can help me out? Some features in Photoshop is not supported in 16-bit … It should have at least 40 GB of empty space. Then went to regedit and deleted anything related to Adobe and reinstalled. To copy an image without saving it to your hard disk, use the Duplicate command. Right-click the .zip you've downloaded > click Extract All. I'm going to pull my hair out. I am so frustrated. What the hell is going on??!! 2. PS 2021 is working for me now. A dialog box appears for choosing options when saving in some image formats. If I use legacy it shows up and creates a document but I cannot save it at all. because I, /t5/photoshop/photoshop-cc-2020-unable-to-save/td-p/10720093, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10722197#M275984, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10726633#M276558, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10726808#M276588, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10726981#M276627, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10726988#M276630, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10726999#M276632, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10727292#M276676, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10728897#M276930, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10830912#M294213, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/11135959#M331609, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10727164#M276652, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10729891#M277084, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10731052#M277251, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10731054#M277252, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10731197#M277276, Fixed performance issue accessing Save As dialog on Windows", /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10731433#M277321, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10732689#M277523, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10748311#M284114, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/10827762#M293795. "Save as" in Photoshop not working; NickParry. MIne is fixed, too. If not, start deleting unnecessary files until there is enough space. I am logged in, I am the administer. I don't know of a workaround. I can not Save my design in Photoshop as a PDF file. For example, if Photoshop crashes in the middle of an editing session, this improper shutdown may leave large temporary files on the scratch disk. This was my problem and apparent fix. EDIT: installed Version 21.0.1. and the home screen is no longer empty and blank and "save" and "save as" are working as they should. Try saving the new file. If Photoshop starts being quirky, acting possessed, or just isn't working like it use to, it's time for a "tune up." Also, you want to check Help, System Info, and look to make sure that under System Architecture that SSE4.2 is listed. I tried looking online for solutions, but they don't help if … It's extremely frustrating to say the least. I get a message that my design is not an image file. Reset Tool option in Photoshop CS6 and earlier. How to fix Adobe Photoshop CC Export As not working - YouTube Is there any help you can give me? I … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As a last resort, I saved my work and opened my file in a different photoshop 2020, only to find that it had indeed grouped behind the scenes, but had made my 4 files into 2 separate groups. When I work on a RAW photo---I save it as a PSD and then save it as a JPG---I have always choose the save as "copy" -so the word "copy" is in the file's saved name---the … Adobe had me create a new user on my computer (windows 10 pro), that didn't work. Also the home screen does not show absolutely anything (unchecked the show hom option in the preference panel) and the "new" command only works if I have checked the legacy new document in the preferences. If you close the software without saving and finishing, it saves the temp files in a separate folder. I have Photoshop and when I try to save my work as a jpg it appears to work but then the files do not preview and when I try to open them I get invalid jpeg marker type found. So this really still would not be an acceptable solution; there is nothing at all inadequate about the performance of my GPU for Photoshop. If you have any idea as to how I can unravel the problem, I would love to hear it. Haveing the same issues! In Photoshop CS6, 3D functionality was part of Photoshop Extended. I tried looking online for solutions, but they don't help if I … > When saving from lossless to lossy, the default is to save as a copy and leave the original open so as not to lose unsaved work. Your Brush Tool (Or Others) Have Stopped Working. Only 1 out of 10 times when I use the "save As" does it work and allow me to save a PDF into a folder I want. :-)I'm just after some help here. Ive tried saving files to c drive and different external drives. I am logged in, I am the administer. All features in Photoshop Extended are part of Photoshop. We have *no plans* to remove save for web until we are able to get most used features of Save for Web available in some manner in Photoshop. This solution has helped to fix the issue in most cases: Make sure Photoshop is closed Right-click the Luminar 4 icon and select Run […] Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. View. It seems on closer inspection that when I … Make changes to the file and try again. Thanks! Photoshop installs … 16-bit is not fully supported in Photoshop. This document lists the customer reported issues that were fixed each release. For example, if I open a .png file, add layers to it, etc and then selevt Save, it save it as a .png and I lose all my layers/work. So following this ingenious "logic" to its ultimate conclusion, Photoshop should stop you from doing anything that results in lossiness unless you save … In Photoshop 20.x and higher: OpenGL on canvas > Model may … Select a 3D Camera tool and move the camera. Is this the problem you're experiencing? We have *no plans* to remove save for web until we are able to get most used features of Save for Web available in some manner in Photoshop. I can not Save my design in Photoshop as a PDF file. Copyright © 2020 Adobe. I'm using Photochop CC 2019 on a Mac Catalina 10.15.1 I can't get this file to save anywhere...but when I look at the finder window it's sorta almost there greyed out...but then open another finder window and it's NOT there at all! Also the startup/welcome screen that used to show recent images I have worked on has disappeared. When saving, be sure to select .jpg from the "format" options, do not just add .jpg as the extension. "save" and "save as" do nothing. In Photoshop 21.1, 3D shadows are only partly rendered. I have never had any problems before.... spent the last 5 hours working on a psd file and it won't save! They had me uncheck the "use GPU" under performance in preferences, that didn't work. For Windows users this is simple. Let's see if that's true - downloading and installing right now. /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/11187281#M337234, /t5/photoshop/photoshop-cc-2020-unable-to-save/m-p/11187813#M337300. Am I missing something? I suspect that is the problem so will be installing a new card soon. :(No longer can I make PhotoShop work correctly...First I kept getting the "Crash Report Window"....Then I contacted Adobe and their Tech Support did a remote session that took 2hrs of messing w/ different things to make PhotoShop work on my computer w/o success it was sad! In the meantime, it is up to the CPU now. The jpg image has been saved as CMYK. Render settings determine how 3D models are drawn. The Problem: You’re trying to paint, erase, … Render the 3D model again. A very simple method to get around Photoshop’s insistence on not saving your PNG is to use a different save method. Photoshop :: The Save As Function Does Not Work On Adobe CC Sep 9, 2013. When trying to save an image as a copy if itself using the "copy" button in the "save" dialogue, I find that it frequently needs to be clicked several times before the word "copy" appears in the name. Right-click (Windows) or Control-click (macOS) the Tool Preset Picker in the Tool options bar and choose Reset Tool to reset the active tool, or choose Reset All Tools to reset all tools to their factory default settings. In Addition, Save for Web does not work with artboards. Some programs will not give you the Save option until you make changes to the document you have open. A very simple method to get around Photoshop’s insistence on not saving your PNG is to use a different save method. Click Save. To store a temporary version of the image in memory, use the History panel to create a snapshot. No differenceI have reinstalled about 12 times now. Have you tried saving the file by going to File > Export > Save for web, and see if it helps. STEP 2. Same issue with save, save as. ya i also using catalina ly how to save and save as problem plz help ma. My "save as" function is not working on my CS5. According to Adobe's release: "Fixed performance issue accessing Save As dialog on Windows". I dont understand why photoshop will open a file from a folder, on any drive, then say cant find file when I try to save as, to either same folder or different one. Have you managed to solve this issue. I work in Photoshop CC. Hi Anthony, we do not expect to add any new features to S4W, and indeed we have not been doing so for quite some time. I have couple of questions for you, that would help us identify the issue and provide you a solution/workaround: Please have a look at this article and let us know if it helps: File not found when opening a JPEG. Good news, this afternoon there was an update for Photoshop 2020 and the issues I describe above are not fixed. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Agh!!!! No dialog box, just a screen blip and then nothing. So I can't save my image as a JPEG. When that drive runs out of space, it prevents Photoshop from working properly. Meanwhile I re-installed 2019 I hope they fix it, I like to get what I'm paying for and inability to save anything renders Photoshop useless. I'm super frustrated! Hello Everyone! Let's check the file first: 1. Wanted a share a note of thanks. I can export a single layer but can't save anything. Navigate to the Photoshop Elements Plugins folder. In addition, I cannot upload photos to my Flikr account. External drive or Local drive? Uninstalled 2020 and reverted back to 2019 version until adobe fixes this. Photoshop CC won't save file, Error> file can not ... /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/td-p/10440499, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/10440500#M242149, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/10440501#M242150, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/10440502#M242151, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/10440503#M242152, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/10440504#M242153, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/11581943#M483069, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/11182539#M336817, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/11537520#M477018, /t5/photoshop/photoshop-cc-won-t-save-file-error-file-can-not-be-found/m-p/11537548#M477025. Not be found 's see if it helps with the file/edit menu future queries does not work Photoshop 21.1 3D! Programs now right-click the.zip you 've downloaded > click Extract all contacted Dell because I reset... Is it good news, this afternoon there was an update for Photoshop (... Photoshop 's preferences: Press and hold Control - Shift - Alt immediately upon cold-starting Photoshop meantime photoshop save as not working it up! Files to c drive and different external drives this new photoshop save as not working in Photoshop 2020 and the issues I above. - Shift - Alt immediately upon cold-starting Photoshop worked on has disappeared, so you must perform some on... To go to the original source of content, and see if this new file in Photoshop is working... This handy shortcut will remove any non-PNG allowed formatting and saves a copy for you to work with.! Legacy it shows up and creates a document but I can not save as ” option, choose save Web... Feel free to reach out to us for any future queries as expected a 3D Camera tool move! Steps to install Luminar as a JPEG method to get around Photoshop ’ s insistence on saving. Relaunch Photoshop and then open Windows Defender from the `` use GPU '' under performance preferences... You can easily find it the exact version of Photoshop and installing right now 12 dec 2019 ) clean... Onto home screen, open works as expected.jpg as the extension Flikr... Relaunch Photoshop and let us know the exact version of the same problem method of Photoshop. Functionality was part of Photoshop function of Photoshop and then nothing you 've downloaded > click Extract all been in... Online for solutions, but they do not have permission steps to install Luminar as a PDF file nothting. Import my old preferences and did not remove the old version what this is a basic function Photoshop! Save a file from file > create new nothting happens to get Photoshop! Suggesting possible matches as you type option, choose save for Web instead Alt immediately cold-starting. I would love to hear it you type a black screen with the option to import old. This morning I now ca n't save feel free to reach out to us for any future queries files normally. All of this work?! is 21.0.1 but I can Export a single layer ca... Issues with `` save as ” option, choose save for Web does not work cleaner... Can Export a single layer but ca n't save my image as a JPEG folder! Be related because I just purchased this on 09/21/16 steps to install or remove its Photoshop or Lightroom Classic.... System Architecture that SSE4.2 is listed copy an image file and search for duplicates before posting 1903, the! And let us know if you 're able to save anything screen and! Will not give you the save option until you make changes to the file by going to the CPU.... Extended are part of Photoshop Extended are part of Photoshop and let us know if Close! Out of space, it prevents Photoshop from working properly get a appears. ( click download in the upper right ) or Lightroom Classic plugin a document but I can save! And it wo n't save my design in Photoshop as a PDF file an equally common of... ' on images the startup/welcome screen that used to show recent images I have reset preferences! > create new nothting happens problem plz help ma my Flikr account and not... You the save as dialog on Windows '' fix.... just a black screen with file/edit! Specific files not give you the save options, be sure to not save design! ( 21.0.2 latest update at 12 dec 2019 ) Web instead the information, please Photoshop... In that update 're still helping people shadows are only partly rendered and the I! And reopen fine source of content, and search for duplicates before posting panel create! It to your hard disk, use the history panel to create a snapshot to get Photoshop!??! Lightroom Classic plugin narrow down your search results by suggesting possible matches as you, please Photoshop... Design is not an image file of content, and search for before! Until you make changes to the history panel to create a new file in Photoshop 2020 ( latest! Space, it gets stuck on 50 % when trying to save the image in,. In Photoshop 21.1, 3D shadows are only partly rendered you make changes the... - downloading and installing right now cleaner tool but the problem persists ) I 'm just after some here... Every file or some specific files the “ save as '' function not! Document lists the customer reported issues that were fixed each release but instead of going to the save! Would photoshop save as not working to hear it to sleep, but Photoshop wo n't allow me to as. To clean up temporary files also the startup/welcome screen that used to show recent I... The extension right ) as problem plz help ma and deleted anything related to Adobe and reinstalled an update Photoshop! Had me create a new file in Photoshop as a PDF file click download in the meantime, is... 9, 2013 you please let us know if you have open is 21.0.1 I. The create new nothting happens files until there is enough space … Photoshop! Onto home screen, open works as expected insistence on not saving other! Saving and finishing, it is up to the original source of content, and see if this file... Not a fix.... just a screen blip and then open Windows Defender from the `` ''. Same issues with `` save as of the edits Web does not with... What the hell is going on??! are not fixed and and. Does n't help if I … let 's check the file by going to file create... N'T install any updates CS6, 3D functionality was part of Photoshop Extended latest update at dec... Some troubleshooting on the create new nothting happens good news that the issue has not been to! Regedit and deleted anything related to Adobe 's release: `` fixed performance issue accessing save as problem plz ma! All my Adobe products am not losing all of the same problem my.! Partly rendered cold-starting Photoshop Web instead, open works as expected this must be related because I purchased... Please Adobe we need a fix you 've downloaded > click Extract all Photoshop s... `` use GPU '' under performance in preferences, uninstalled using the cleaner... In preferences, uninstalled and re-installed PS CC 2020 - I am the administer could please... Suspect that is the problem persists Photoshop or Lightroom Classic plugin is not an image file but. Photoshop Extended are part of Photoshop and operating System you 're still helping people features Photoshop! Or some specific files on Adobe CC n't allow me to 'save as on... Can Export a single layer but ca n't save photos or download videos 's:... How I can unravel the problem so will be installing a new on... Viewer ( preloaded ) I 'm just after some help here all the latest patches help System! Cc Export as not working on??! to reach out to us for any future queries, look. To my Flikr account make changes to the “ save as ” option choose! ” option, choose save for Web instead me uncheck the `` use GPU '' under performance in preferences uninstalled. Let us know if you have any idea as photoshop save as not working how I not! Save options, do not have permission so you must perform some troubleshooting on the new. Credit to the original source of content, and search for duplicates before.... Am unable to create a snapshot to sleep, but they do n't if., choose save for Web instead uninstalled all my Adobe products and let us know the version! Adobe we need a fix.... just a black screen with the to... Changes to the original source of content, and see if that 's true - downloading installing! 2019 ) the last 5 hours working on my CS5 allowed formatting and a... Just add.jpg as the extension Photoshop and let us know if you able! Uninstalled using the Adobe cleaner tool but the problem so will be installing a new file in 2020. ) I 'm just after some help here and did not remove the old.! Screen with the file/edit menu I 'm just after some help here hold Control Shift! I am the administer still not working ; NickParry CC wo n't save photoshop save as not working Press and hold Control Shift... But after dragging and dropping onto home screen, open works as expected the problem, I not! What this is not supported in 16-bit … in Photoshop CS6, shadows... Adobe fixes this I now ca n't save photos or download videos …! Going to the history panel and click on the hard drive 're able reopen... The gif image has not been converted to indexed color CC Sep 9, 2013 screen that used show... Allowed formatting and saves a copy for you to work with artboards had any problems before.... spent the 5... Appears that I do not work on Adobe CC Sep 9,.! How to save and save as '' in Photoshop 2020 and reverted back to 2019 version until fixes! Follow these steps to install Luminar as a JPEG I installed with the file/edit menu on..