He told us that he will give us a smoking room but they will put an ionizer since they have no available “no-smoking room”. Other then that all was good. Darwin also told me to wait for the golf cart which will transport us to another building but we ended up talking to the golf cart driver begging to bring us to another building since it is a 10-15 mins walk and I need to hurry up for my 5pm event. In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. It’s a small backpack. We are also delighted to know that you loved your room, and the resort pool with a picturesque view of the Manila Bay. A dancing fountain show to entertain at every top of the hour. Outstanding service (esp. You Guys keep it up! Set in the entertainment city of Manila, 1.6 mi from SMX Convention Center and 2 mi from SM Mall of Asia, Okada Manila is a 5-star city resort that features of world-class amenities such as: an outdoor swimming pool overlooking the famous Manila Bay, a casino at the property, and a spa and wellness center. Keep it up and hope you continue delivering extra miles service to your customers. There are also several dining options with varying ambiance and international cuisines, as well as an indoor beach club. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Additional charge, Laundry Pay and benefits are good but if you are Manager level above and have values and principles, you will know that culture and humane treatment of employees are more important. Payment before arrival by bank transfer is required. Additional charge, Fruit, Bottle of water, Wine/Champagne OR MORE FOR YOUR CAR TO ARRIVE WHEN YOU PLAN TO GO OUT). We really appreciate the services of the staff especially the assistance of Ms. Zay Mirza..She accommodated our requests and made sure we have a memorable stay. The Receptionist (Darwin) did not assist us properly. When making your reservation you'll receive discounts and free services. Property Location With a stay at Okada Manila in Parañaque, you'll be within a 10-minute drive of Manila Bay and City of Dreams Manila. Uniquely designed that every visitor will surely adore its beauty & elegance. Okada Manila is Entertainment City’s iconic integrated resort. Following the success of the Wynn Casino luxury casino in Macau, leading Japanese business mogul had the vision to create a new type of casino for a younger generation in a young but growing, destination location – Manila. We ended up walking carrying our luggages and we had difficulty locating our room since it is our first time to stay there. We continue to strive for excellence and hopefully we will be able to impress you on your next visit. Additional charge, Meeting/Banquet facilities Yusep was our very good customer services agent and was down right sure of every information to provide to us especially knowing that we were first time guests. WiFi is available in all areas and is free of charge. Cancellation and prepayment policies vary according to accommodations type. Additional charge, Fitness center, Sauna. The room upgrade was nice & Okada certainly exceeded my expectations. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Mine I presented my valid passport because this is the most powerful identification anywhere. Free WiFi is also available throughout the property. PHONE: (632) 8527-8121 (All departments) HOURS: Monday through Saturdays 8am – 5pm Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Okada Manila occupies an area of 45 hectares (110 acres) of the Entertainment City 26,410.77 square metres (284,283.2 sq ft) allotted to gaming.The hotel building of Okada Manila is composed of the Pearl and Coral Wings with each wing having 15 floors to be connected by two sky bridges. Thank you for helping me prepare the surprise, wuth banner, chocolate cake, etc. This is utterly disgusting service from a '5*' hotel. N.Ros.. Somerset Serviced Residence Hotels in Luzon, Hotels near Redemptorist Church - National Shrine of Our Mother of Perpetual Help, Hotels near National Shrine of Mary Help of Christians, Hotels near Gabriel "Flash" Elorde Museum, Hotels near Kulay Diwa Gallery of Philippine Contemporary Art, Hotels near (MNL) Ninoy Aquino Intl Airport, Things to do near Okada Manila Resort & Casino, Redemptorist Church - National Shrine of Our Mother of Perpetual Help, Zipline & Aerial Adventure Parks in Luzon, Surfing, Windsurfing & Kitesurfing in Luzon, Mt. When we returned to the room and got into bed around midnight, I discovered a patch of blood on the sheet that had clearly not come from either of us. We were not offered any complementary treatments or even a drink, just simply told you will have to wait the room is not ready. Exceptional service, high class facilities and room design, awesome breakfast buffet, nice pool! Darwin also promised us that our luggages will be delivered to our room but we were taken aback when two staff from Guests Services approached us while we were in the golf cart and told us to just bring our 4 luggages and claim the remaining ones from the Guests Services in another building so we can take them to our room. Additional charge, Business center Aside from the casino on-site, guests can also experience day-to-night clubbing at the Cove Manila. Japanese Kappou Imamura, Ginza Nagaoka, and Enbu serves signature Japanese dishes while Goryeo offers a Korean dining experience. The Manila Hotels Okada Manila is a five-star hotel located in Manila, Philippines and less than two miles from SM Mall of Asia and the SMX Convention Centre. Additional charge, Dry cleaning every other hour is their viewing time & as usual best Dancing Musical Fountain! What I loved most about this hotel is their huge heated pools. Get free map for your website. Best price guaranteed We strive to create an atmosphere that blends luxury and comfort, while incorporating modern technology to further enhance the overall experience of our guests. The bathroom is so comfortable to use. Took Deluxe Room and he upgraded us to Junior Suite!! We did not feel the value of what I have paid for. SM By the Bay Amusement Park is 1.7 mi and the World Trade Center is 3.1 mi. The staff were excellent, courteous, and helpful. Over all it was almost a perfect stay. The glass facade of the building has a gold color representing the hue of Manila Bay's sunset. Please note that all Special Requests are subject to availability and additional charges may apply. Okada Connecting a world-class casino resort with their destination-seeking tribe. Okada Manila Location New Seaside Drive, Manila, Philippines Okada Manila Hotel Deals 9.3 Review score. Choose from several map styles. The Medley Buffet, Lobby Lounge, and Okada Lounge are also some of the dining options at the resort. The address for Okada Manila is NEW SEASIDE DRIVE, ENTERTAINMENT CITY,, Paranaque City 1700. Having travelled around for three weeks, we wanted a bit of luxury before returning to the UK; Okada did not deliver. The hotel boasts 993 luxury suites and villas, each furnished with world-class amenities, state-of-the-art technology, and spectacular views of the Manila Bay or The Fountain. DETAILED & STRICT WITH HOTEL RULES. We are glad that you found time to experience Okada Manila's hospitality service first hand. LOCATION: Muralla cor Recoletos Sts. Guests can enjoy daily buffet breakfast at the property while 10 dining options are available. (I arrived 11am and my suite room was ready 5:50pm, promised room ready time was 3:00pm) 2. My senior in laws stayed there and she said she had a hard time breathing at night because she could still smell the smoke in the furnitures, carpet and drapes that surrounded the room. Pulag National Park: Tickets & Tours‎, The Pink Sisters Chapel & Convent: Tickets & Tours‎. The rooms and suites at Okada Manila are all air-conditioned and come with a seating area with a flat-screen cable TV. Poor Okada. Despite the apology, my mind can’t still believe up to this time that an Iconic Hotel (as they say) like Okada has a very Poor Service like what we have experienced. Please enter the dates of your stay and check what conditions apply to your preferred room. The room itself was nice, however had a very strong smell of petrol fumes. Designated smoking area, Air conditioning, Hypoallergenic room available, Car rental, Soundproof rooms, Elevator, Honeymoon suite, VIP room facilities, Family rooms, Hair/Beauty salon, Facilities for disabled guests, Non-smoking rooms, Newspapers, Room service. I understand its supposed to be a non smoking room but there was also an ashtray and matches. The Gold Building attracts every passersby...inside this luxurious hotel has one of the best interior design, I've ever seen. Share your impressions. This casino hotel is 2 mi (3.3 km) from SM Mall of Asia and 4.4 mi (7 km) from Resorts World Manila. He went above and beyond to make sure that we feel comfortable and welcomed as we stayed in Okada Manila. You can never go wrong in this place because they offer a lot that w. Such a pretty casino with all it's lights & the fascinating light show that happens every hour on the fountain outside is beautiful! Carved on 44 hectares of picturesque oceanfront, Okada Manila is Entertainment City’s iconic integrated resort. Thank you for the great review, Carol O! Disclaimer: This is not an official website. That's the impression one can get watching the Fountain Show at Okada Manila. Okada Manila's new tropical villas are perfect for large private events, intimate gatherings with friends and family, or even a (very) lavish staycation. The signs are confusing going from one building to the other. Well done guys! Guests can stay, play, dine and relax amid the luxurious comforts of a masterfully created space for leisure and pleasure. I live the shower stall. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. smoking scent that came from the casino area as we walk along the boutique section. Was told I could check in early but was then made to wait untill 3pm. I want to carry it with me for peace of mind. This air-conditioned hotel has 993 guestrooms and suites with both smoking and non-smoking options. The outdoor swimming pools takes guests to a luxurious urban relaxation, just as the The Spa Retreat offers guests signature treatments that help melt the stress away. Uniquely designed that every visitor will surely adore its beauty & elegance. Great place for a staycation! OKADA MANILA® The Universal Entertainment Group operates “OKADA MANILA®,” an integrated resort in the Philippine capital of Manila. Find all the transport options for your trip from Manila Airport (MNL) to Okada Manila right here. Frequently asked questions about Okada Manila, Temporary art galleries, Evening entertainment, Kids' club big and beautiful room, luxurious. The nearest airport is Manila Ninoy Aquino International Airport, 2.4 mi from Okada Manila. thank you for the upgrade. Stay, play, dine, relax — all amid the luxurious comforts of a one-of-a-kind, masterfully created space for five-star pleasure and leisure. We are thankful for the room upgrade given to us upon check-in. Plan your vacation ahead of time with passes to the Museo Orlina in Tagaytay. We will soon be back. 3T (True Clean. Included in the private bathroom is a bathtub with free bath amenities, while some rooms have their own private massage room. The location is very accessible to malls, the breakfast is great, the staff are so kind, the rooms and the amenities are superb, I loved everything in okada, there is nothing to dislike, New Seaside Drive, Paranaque, 1701 Manila, Philippines. New Seaside Drive Entertainment City, Paranaque, Luzon 1701 Philippines. Your feedback is extremely valuable to us as it helps to improve our quality of service and facilities to better meet your needs. Is this attraction a good place to visit on a, Is this a place or activity you would go to on a, Is this a romantic place or activity that you would suggest for, Sometimes, it's the best things in Life that are Free. Your rating (/10) Please enter your name. I have my documents and many business credit cards and a small business laptop. The staff at the 24-hour front desk and concierge can assist guests with any queries at any time of the day. Guests are required to show a photo ID and credit card upon check-in. Security very discriminating at front entrance. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). We were upgraded to a much bigger suite much to our delight. We had to call house keeping to change the bed, and again we were not offered anything to compensate for such poor service. The only complaint I have is that the strong smell of paint in the area where we stayed. Hotel Location Call for unpublished prices: 855-516-1090 Nearest airport and around Okada Manila - Paranaque City, Hotel . Now $195 (Was $̶2̶1̶9̶) on Tripadvisor: Okada Manila Resort & Casino, Paranaque. Wonderful stay, always keeps me coming back. Covering a total of 4,522 square meters, the ballrooms and banquet function rooms give you more than enough space and state-of-the-art facilities for all your milestones—from wedding receptions to … LOCATION: Okada Manila is a casino resort and hotel complex in New Seaside Drive in Bay City, a reclamation area along Manila Bay in Metro Manila, Philippines. Compare the Best holiday rentals near Okada Manila Resort & Casino, Paranaque on Tripadvisor! Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. The facilities are amazing, however the Guest Services and Reception gave us a really bad and disgusting experience. The deluxe room we had which was situated on the same floor of the suite room smelled really bad and as if someone smoked in the room. Thank you for your positive and marvelous review, ElleTorres! Okada Manila (Staycation Approved) Set in the entertainment city of Manila, 1.6 mi from SMX Convention Center and 2 mi from SM Mall of Asia, Okada Manila is a 5-star city resort that features of world-class amenities such as: an outdoor swimming pool overlooking the famous Manila Bay, a casino at the property, and a spa and wellness center. And also the drain of one of the sinks in the bathroom was kind of sluggish. The AC in our room (1542) is hot tho we adjusted it up from 20 to 18 degrees. Location. Was a frustrated as I was offered for a room by one of the night host , I just asked if I can get it some other time , I heard she’ll text back,, but since I was done and ready to leave for the next day I never got a call or a txt. Nearby attractions include Okada Manila Resort & Casino (0.2 km), The Theatre at Solaire (0.9 km), and Cove Manila (0.1 km). Front desk staff was friendly and informative l. Joy at guest services was very helpful!! Our goal is to create a memorable experience for each and every guest and we are thrilled to hear that our team members made this possible during your last visit. My family had a wonderful time dining at Catch by the Bay. The room was wonderful and the view from our room was breathtaking. Response from IvayloI72, SVP-Hotel Operations at Okada Manila Resort & Casino, Response from IvayloI72, General Manager at Okada Manila Resort & Casino, Response from IvayloI72, Senior Vice President - Hotel Operations at Okada Manila Resort & Casino, Continue your visit to www.tripadvisor.com.ph. Discover the beauty hidden in the maps. tpl.official.section.reviewsHome.description. medley breakfast is good for the money. You must be on your legal age in order to have this card. The view, the room and ambiance. If you haven't been able to book with us or you haven't found the prices you're looking for, we recommend that you check out the rates at our exclusive affiliate. Maphill is more than just a map gallery. I went to Okada. ×. Guests can also find temporary art galleries at the resort. Quite clearly the bed sheets were not changed before our stay. The manager (Reb) sent an apology card together with 2 apples, 1 pear and 2 oranges as their way of saying “Sorry for our Poor Service”. Okada Manila is located in Entertainment City, Parañaque, (Metro Manila) in The Philippines just three kilometers from the Ninoy Aquino International Airport via a newly built direct link. See 468 traveler reviews, 941 candid photos, and great deals for Okada Manila Resort & Casino, ranked #1 of 41 hotels in Paranaque and rated 4.5 of 5 at Tripadvisor. Guests can stay, play, dine and relax amid the luxurious comforts of a masterfully created space for leisure and pleasure. searched numerous times, but understood the need for security. Dancing Fountain, is one of. Even I had a terrible issues, manager レービ 's counter action was wonderful and was far enough to satisfy whole trip. Despite of the pandemic situation, Okada made my weekend extra special with my fiance! -VALET SERVICE IS ABIT POOR (WILL WAIT FOR 30MIN. Dancing Fountain, is one of | FROM 22,00 (PHP) They did not let me enter with my backpack. Greenbelt and Glorietta Malls are 8 mi away from the resort. My backpack is a Gucci brand and it was 2000usd. Additional charge, Nightclub/DJ Definitely will use it again. If it isn't provided, your booking will be canceled on arrival. From street and road map to high-resolution satellite imagery of Okada Manila. Additional charge, Shoeshine, Ironing service Group Hotel Rates (9+ Rooms) ... What is the street address for Okada Manila? I was almost fraud to go to sleep at first because I was afraid I won’t be able to wake up anymore. You’ll need to present any government issued identification (SSS, Postal ID, PRC ID, etc). 89 reviews from OKADA MANILA employees about OKADA MANILA culture, salaries, benefits, work-life balance, management, job security, and more. POOL STAFF WERE ACCOMODATING.. Availability confirmation and instant booking. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I've been to many casino before, and this is the first time i cannot enter with my bag. It is also 20 to 30 minutes away from Mall of Asia and 10 to 15 minutes away from City of Dreams,... View all property information. In its favorable location 10 min. Okada Metro Manila Careers is looking for candidates, who believe in hard-working, human potential, energetic, dedication to work. Bath in room was leaking. Okada Manila's ballrooms create the perfect setting for your most important occasions. Security on 11th floor where we stayed at very friendly,made us feel comfortable and safe. Thank you for sharing your feedback, and we apologize that your experience turned out memorable in a different way. The receptionist began by saying we could use the spa or sit in the bar and wait. Leave us your email and an agent will offer you the best option according to your search. more, Recommended experiences in and around Luzon. I woke up around 3-4am and kinda sweaty. We have also sent you a private message last February 17 to get additional information regarding your experience. To book a room with more than 1 child under two years of age it is required that you contact us directly. Okada Pool Bar has the amenities we are looking for, kid friendly and the staff are attentive to all our needs. enter. We hope to see you again in our property as we continue to open even more exciting and extraordinary offerings this year! How to apply for Okada Manila’s Membership Card: 1). their best entertainment, everyone is running to the rails to watch. We felt physically sick. Timothy) and the place is TOPS. With 993 exquisitely spacious rooms offering views of either the Manila Bay or The Fountain, Okada Manila’s suites and villas create a profound sense of deep relaxation, underlined by the integrated resort’s own brand of exemplary service featuring the unique blend of Japanese hospitality (magokoro and omotenashi) and Filipino warmth. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. My kids love the place. To my dismay, the ionizer was just brought to our room 3 hours after I made a personal request. After much back and forth we were told ten minutes to wait, which seemed slightly odd considering she had originally advised we go and get a spa treatment whilst we wait. BOX769. Free! The fitness center is open 24-hours of the day, while the salon and barbershop as well as the kid's club, Play, is open for hotel guests and visitors. -CASINO CIGARETTE SMOKE Anyway on my way out that next morning I happen see/ stop by the membership/ rewards section Ask few questions/ concerns To John Alvin ( gosh ,how soon I forgot his last name ) Sofia, and two more who was present at that time ..(. Rest assured, we continuously strive to improve our facilities and services to provide an extraordinary experience to all of our guests. Makati (429) Manila (354) Quezon City (230) Taguig (219) Pasig (164) Muntinlupa (61) Mandaluyong (54) Fort Bonifacio (51) Parañaque (34) Pasay (33) Antipolo (27) San Mateo (23) National Capital Region (20) Kawit (14) Alabang (13) This explained why we were originally told the room was not ready, then it was suddenly ready within ten minutes. The hotel stay experience is exceptionally good, there's a variety of cuisine available at the Buffet table at Medley Restaurant. Played at Okada overnight til morning . Well designed.. rooms were clean and spacious. Kiapo Restaurant serves a tasteful selection of Filipino cuisine. Greetings from Okada Manila, L6839DDsophiee! Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Sorry, there are no tours or activities available to book online for the date(s) you selected. Intramuros, Manila 1002 P.O. 2). Rome2rio makes travelling from Manila Airport (MNL) to Okada Manila easy. 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